Crickex Bangladesh understands how important excellent customer service is to the success of our business. Our customers play a critical role in our company’s prosperity in the highly competitive online gambling industry. 

With this in mind, we have made it a priority to create a customer service section on our website. Our goal is to provide our customers with easy access to the information and support they need to have a seamless and satisfying gaming experience.

We offer our customers multiple channels to contact us, including chat, email, phone support, and social media. All of these channels are served by our highly trained and knowledgeable support agents who are available to help with any questions 24/7. 

At Crickex, we value time when it comes to customer support, so we strive to provide our customers with fast and efficient assistance. We pride ourselves on responding quickly to inquiries and providing accurate and helpful information.

Ways to Contact Us

Crickex recognizes the importance of customer support in providing a great gaming experience. To ensure that our customers get the help they need, we offer several ways to get in touch, including:

  • Live Chat: Our live chat is available 24/7 and can be accessed from any page on our website with a simple click of the chat button. One of our friendly and knowledgeable support agents will be available to help you with any questions.
  • Email: You can email us at and a representative will respond within 24 hours. We pride ourselves on responding quickly to inquiries and providing accurate and helpful information.
  • Phone Number: Our customer support hotline, available at +8801819618888, is open from 9am to 1am (Bangladesh time), and our staff is available to answer your questions and concerns.
  • Social Media: You can also connect with us through our active social media channels Facebook, Twitter and Instagram, where we will respond to your inquiries as soon as possible.
  • FAQs: An extensive FAQ section on our website answers many common questions about our sports betting and casino games, and you can find the information you need before you need to contact us.
  • Office Address: Our office at 809, CDA AVE, GEC Circle, Chittagong, Bangladesh, is accessible and our friendly staff is ready to help you with any questions or concerns.

Different customers prefer different ways to get in touch. That’s why we offer several ways to contact us and that’s why our highly trained and knowledgeable customer service staff strive to provide accurate and helpful information regardless of the channel chosen.

Customer Support Philosophy

We deeply understand the paramount importance of providing first-class customer support. To that end, we have made it our top priority to create a cutting-edge customer support philosophy that revolves around our users’ needs.

Our philosophy is simple yet revolutionary: we firmly believe in providing our customers with the most exceptional gaming experience possible, which includes providing them with fast, high-performance customer support.

Customers are the lifeblood of our company, and we strive to treat them with the utmost respect, sincere cordiality and high professionalism. Because we understand that online gambling can be challenging, especially for first-time players, we strive to create a seamless and enjoyable experience.

The staff is well-trained, perfectly knowledgeable and always available 24/7 to help customers with any questions or concerns. Our main goal is to provide our users with accurate, useful and in-depth information and boast lightning-fast response times.